eServices

Card Services

Visa® Debit Cards1

Apply for a Visa® debit card from Cross County Savings Bank and experience the convenience of paying for purchases directly from your eligible checking account(s) or accessing your money through an ATM2. Whenever you use your Visa® debit card, funds are withdrawn directly from your linked checking account(s), so you don’t need to carry cash or checks with you. And, if you want to make a purchase online, your Visa® debit card will allow you to do so.

ATM Cards1

If you do not have an eligible checking account, you may be able to qualify for an ATM card from Cross County Savings Bank. Obtain an ATM card and experience the convenience of accessing funds from your linked account(s) at one of our 24-hour ATMs or from an out-of-network domestic or foreign ATM2.

Instant Issue Capability

You don’t need to wait 7-10 business days to receive your Visa® debit card or ATM card.  Simply go to any of our conveniently located branches and instantly receive an approved card while you wait. But, if you prefer to receive your card in the mail, your local branch can arrange to have it shipped to your address on file.

Chip Technology

Our Visa® debit cards now feature the enhanced security of chip technology.  This technology offers added security to you when making purchases with your Visa® debit card at retail locations that have a chip-enabled device or when conducting transactions with a Visa® debit card at ATM terminals that are chip-enabled.

Monitoring Services

In order to enhance security, we now offer 24/7 fraud monitoring services on all of our Visa® debit and ATM cards.   Our service monitors how and when you use your card and notifies you of suspect transactions.  Please contact your local branch to confirm that we have the latest contact information for you so that we can be certain that you are contacted in a timely fashion.

Tracking Purchases

If you want to track your purchases and your ATM transactions, enroll in our Online Banking service or Mobile app.  You can see all of the account activity associated with your Visa® debit or ATM card using these services.

Card Support

If you experience the unfortunate event of a fraudulent transaction or a lost or stolen Visa® debit or ATM card, or if you simply need assistance with a card transaction, please contact us immediately as follows:
 

  • During our normal business hours (Mon. – Fri. 8:30 a.m. – 4:30 p.m., excluding federal holidays), by calling or visiting your local Cross County Savings Bank branch;
  • After our normal business hours (Mon. – Fri. 8:30 a.m. – 4:30 p.m., excluding federal holidays) by calling (844) 862-6308; or
  • If you are located outside of the United States, by calling collect (614) 564-5105

Important information concerning your Debit Card

If you are traveling outside of the Contiguous United States (including Hawaii & Alaska) and plan on using your Visa® debit or ATM card, please contact your local branch to ensure that your card will work for ATM or debit card transactions.

 


1. See Cardholder Agreement provided at issuance or renewal for applicable terms and conditions.
2. Fees may apply.
3. Visa is a registered trademark of Visa, Inc.